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Frequently Asked Questions

Unlike most eye devices, NŪLL combines DeepRed™ Light (660nm + 850nm) and microcurrent in one device — engineered to reach 2–3mm beneath the surface, where creams never get. Shaped around the under-eye, treating two layers of the problem in the same 10 minutes. More depth, more circulation, visible results that last.

Most women notice a visible difference from the very first session — the under-eye looks brighter and less puffy right away. With daily use, the under-eye looks lighter and less hollow within weeks, and full results build over 8–12 weeks. Results vary by skin type and starting point, but the protocol works from day one.

Clean skin, serum on, device on — 10 minutes. That’s your entire protocol. For lasting, significant results, use NŪLL daily or at least 5 times per week. Consistency is what makes the difference.

Yes. NŪLL is suitable for all skin tones, ages and skin types — dry, oily, combination and sensitive. Red light works beneath the surface, not on it, so your skin tone doesn’t affect results.

You have 60 days to try NŪLL at home — completely risk-free. If you don’t see a visible difference, contact us and we’ll refund you in full. No questions, no forms, no hassle. We even cover return shipping. 97% of women keep their device after the trial.

Yes. NŪLL is designed specifically for the delicate under-eye area — it rests along the orbital bone and works on the skin beneath the eye, never the eye itself. Keep your eyes closed during each session and don’t look directly into the light panels. If you have an eye condition, check with your doctor first.

Yes. NŪLL is gentle enough for sensitive skin — the technology works beneath the surface without irritating it. Start with shorter sessions and build up as your skin adapts.

No — but the microcurrent can feel unusual at first. Many women notice a light tingling or prickling sensation in the first few sessions, simply because it’s new to the skin. It’s not harmful and fades as your skin gets used to it. Always apply the serum first: dry skin makes the tingling feel stronger. If anything feels uncomfortable, stop the session and try again the next day.

Yes. We recommend waiting 2 weeks after any injectable treatment before using NŪLL in the same area. If in doubt, check with your practitioner.

Because NŪLL uses microcurrent, we recommend consulting your doctor before use if you’re pregnant, have a pacemaker or other electronic implant, or have metal implants in the face. The same applies if you have epilepsy or a light-sensitive condition.

NŪLL works on its own — but it works best with the NŪLL serum. Applied right before each session, while your skin is most receptive, it amplifies and accelerates every treatment. Women who use both see results significantly faster.

A full charge gives you around 30 sessions — before you need to recharge. We recommend charging once it shows low battery, so it’s always ready when you are.

NŪLL is splash-resistant, but it’s not designed to be submerged or used in the shower. Simply wipe it clean with a dry or slightly damp cloth after each use.